Withdrawal from the contract
1
Submit your withdrawal from the contract
Go to the withdrawal form where you will inform us about your return. You have 14 days to withdraw from the contract from the moment you receive the order.
2
Send back the products you want to return
Pack the products you want to return. If possible, use shipping packaging, then send the products to the return address indicated by us.
3
Wait for your refund
We will refund your money within a maximum of 14 days. You will receive the refund using the same method that was used to pay for the order. If the payment was made by cash on delivery, we will refund your money to the bank account you specify.
Compliance with Directive 2023/2673 is ensured by EasyReturn.eu